Here are some frequently asked questions.
Does it serve pick up to the hotel?
We only serve pickups around Mount Batur, the tour price listed does not include pick up at hotels outside the Mount Batur area, for pick up you can contact us.
Is it okay to pay partly to place an order?
Yes, you have to pay a minimum of 50% of the tour package price to make a reservation
Where should I pay?
You can make payments to the account below:
Bank Central Asia (BCA)
Renon Denpasar Branch
Number : 0402191005
Name : I Gede Totok Suryawan
Mandiri Bank
Number : 9000034002007
Name : I Gede Totok Suryawan
Bank Negara Indonesia (BNI)
Number. : 0695165891
Name : I Gede Totok Suryawan
If I have paid the deposit, can I cancel the order?
If there is an important reason you may cancel the order, we will refund the deposit that you have paid 100% with a cancellation time of no later than 12 hours before the tour starts. If there is no cancellation before 12 hours, we consider the tour to be running according to order and we will prepare all tour needs according to your order.